1. What Our Privacy Policy Covers
This privacy policy covers the “personal information” that artsholic.com obtains about you in various contexts, including when you visit our websites, register, order products, and communicate with us. When we use the term “personal information” we are referring to information that identifies, relates to, describes, or can be associated with you. Please note that we have no control over the privacy practices of websites or applications that we do not own.
2. What We Collect
We obtain information about you from a variety of sources depending on our relationship with you. The following are examples of the types of personal information that we collect and how we use that information:
| Activity | Examples of Personal Information Collected | Primary Purpose for Collection and Use |
| Account Registration | When you create an account, we collect your name, e-mail address, Internet, application, and network activity, such as cookie IDs and browser visits. We may also collect your birthday and zip code if you choose to provide it. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses. | We use this information to maintain your account, including offering functionalities and the ability to save user preferences and transaction history. |
| Communications With Us | When you communicate with us, including contacting us for support, to provide feedback or comments, or to make a request or other inquiry, we will collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. In some cases, we record customer service calls for quality assurance. | We use this information to respond to and/or follow up on your issues or feedback and provide information in response to your requests and inquiries and personalize our services and marketing to you. |
| Promotional Communications | When you sign up to receive promotional communications from us, such as e-mail communications, mobile messages (including text and/or push notifications), and we collect your contact information. We may also collect certain information about how you interact with the emails and promotional messages we send you. | We use this information to communicate with you and send promotional materials such as discount coupons, and seasonal sales. We also use this information to understand how you interact with our communications with you. |
| Purchasing | When you place an order for a product on our websites, we collect your name, shipping address, payment information, billing address, e-mail address, Internet, application, and network activity, such as cookie IDs and browser visits. | We use this information to fulfill your orders for products or services and to process your payments for such products or services. We also use this information to provide you receipts, and order updates and to help spam detection. |
| Payment | All payments and transactions are handled by a payment gateway. We do not store your credit card information. You can check privacy with the privacy policies of Paypal, Stripe. You can see more at: – https://www.paypal.com/us/webapps/mpp/ua/privacy-full – https://stripe.com/us/privacy |
|
| Posting in Public Forums | When you post a review or comment on public space or on social media pages, or post a rating, review or other user-generated content that is relevant to us, we collect the information you share. | We use this information to understand your opinions and to provide better service and improve our business. |
3. How We Use Your Personal Information
In addition to the purposes and uses described above, we use personal information in the following ways:
- To provide you with access to all parts of our website and to supply the goods or services you have requested.
- To identify you when you visit our websites or stores.
- To fulfill your requests, such as to provide you with products and services or to process returns.
- To communicate with you about your orders, subscriptions, and reservations, as well as our products, services, sales, offers, and promotions.
- To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
- To contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
4. How Do We Share Your Personal Information Outside of artsholic.com
Unless required to do so by law, we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.
5. How Do We Secure Your Personal Information
We realize that individuals trust us to protect their personal information. We have a team of associates who are responsible for helping to protect the security of your information. When you are shopping on our websites, we use technical safeguards. This measure may include technical security access controls or other safeguards, information security technologies and policies, and procedures to help ensure the appropriate disposal of information.
6. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
7. What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8. Where We Sent Your Data
Visitor comments may be checked through an automated spam detection service.
9. Changes To This Policy
We may revise this privacy policy from time to time. Any changes to our privacy policy in the future will be posted to the website.